Privacy Policy

1. Introduction
Heosphor (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [www.heosphor.com] (the “Website”), and use our services. By using the Website, you consent to the practices described in this policy.

2. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Personal information such as your name, email address, phone number, and payment information that you voluntarily provide to us when you register on the Website, book a service, or contact us.
- Non-Personal Data: Information that does not personally identify you, such as anonymous usage data, referring/exit pages, and URLs, platform types, and the number of clicks.
- Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience.

3. How We Use Your Information  
We may use the information we collect from you in the following ways:
- To provide, operate, and maintain our Website and services.
- To process your transactions and manage your bookings.
- To send you confirmations, invoices, updates, and other administrative messages.
- To communicate with you about your account, services, and customer support.
- To send you promotional information, such as newsletters and marketing communications, with your consent.
- To improve our Website, services, and user experience through analysis and research.
- To comply with legal obligations and protect our rights.

4. Sharing Your Information  
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. However, we may share your information in the following situations:
- With Service Providers: We may share your information with third-party service providers who perform services for us, such as payment processing, email delivery, and customer service.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, and safety of Heosphor, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security 
We use administrative, technical, and physical security measures to help protect your personal information. While we take reasonable steps to secure your information, please be aware that no method of data transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Your Privacy Rights
Depending on your location, you may have the following rights concerning your personal data:
- Access and Correction: You have the right to access and correct the personal information we hold about you.
- Data Deletion: You may request that we delete your personal data, subject to certain exceptions.
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe link in any email we send or by contacting us directly.

7. Third-Party Websites
The Website may contain links to third-party websites and services that are not owned or controlled by Heosphor. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy  
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on the Website and updating the “Last Updated” date at the top of this page.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at pragya@heosphor.com